1. About Our Services
Skyline IT & Media provides SaaS tools for WhatsApp Business Platform integration, lead management, automation, messaging, customer support and business communication.
2. Client Responsibilities
- Clients must provide accurate business information.
- Clients must obtain valid customer consent before sending messages.
- Clients must comply with Meta, WhatsApp and applicable laws.
- Clients must not use the platform for spam, fraud or illegal activities.
3. WhatsApp and Third-Party Services
WhatsApp, Meta, Facebook and Instagram are third-party services. Message delivery, template approval, account status and number verification depend on Meta and WhatsApp policies.
4. License
Skyline IT & Media grants clients a limited, non-exclusive, non-transferable right to use the platform for business communication and customer engagement.
5. Fees and Billing
Clients must pay applicable subscription, setup, usage, API, SMS, WhatsApp conversation and service charges according to the selected plan or agreement.
6. Suspension
We may suspend access if a client violates these terms, fails to pay fees, misuses the platform, violates Meta/WhatsApp policies or creates security, legal or reputational risk.
7. Intellectual Property
All software, source code, dashboards, APIs, workflows, designs and documentation belong to Skyline IT & Media. Clients retain ownership of their own business and customer data.
8. Limitation of Liability
Skyline IT & Media is not liable for indirect losses, WhatsApp/Meta restrictions, third-party downtime, message delivery failures or misuse by clients.
9. Governing Law
These terms are governed by the laws of India. Disputes shall be subject to the courts located at Noida, Uttar Pradesh.
10. Contact Us
For inquiries regarding these terms, reach out at: